PAMBUDI, A. S. Analysis of The Substance of Public Complaints and The Popularity of Public Service External Monitoring Institutions in The Region. Jurnal Litbang Sukowati : Media Penelitian dan Pengembangan, [S. l.], v. 8, n. 1, p. 148–164, 2024. DOI: 10.32630/sukowati.v8i1.477. Disponível em: https://journal.sragenkab.go.id/index.php/sukowati/article/view/477. Acesso em: 16 jun. 2025.